Thank you for considering our store! We want to provide you with the best shopping experience possible, and part of that experience is clear and transparent shipping and delivery policies. Here is our detailed shipping and delivery policy for local & international orders:
Shipping Rates: Shipping rates are calculated based on the weight, dimensions, and destination of the order. You can see the shipping cost estimate during the checkout process, before you make the final payment. Our shipping rates are competitive, and we strive to offer the best value for your money.
Shipping Carrier: We partner with reliable shipping carriers to ensure your order arrives in a timely and secure manner. We use major carriers such as DHL, FedEx, and UPS to ship our products internationally. You will receive a tracking number once your order is shipped, so you can track your package’s journey.
Delivery Time: Delivery time varies depending on the destination and shipping method chosen. We offer standard shipping, which typically takes between 5-14 business days, and expedited shipping, which can take 2-5 business days. Please note that delivery times may be affected by customs processing and delays.
Customs and Duties: International orders may be subject to customs fees, taxes, or duties imposed by the destination country. These fees are not included in our shipping rates and are the responsibility of the recipient. Please check with your local customs office for more information.
Shipping Restrictions: We strive to ship our products worldwide. However, there may be some countries where we cannot ship due to shipping restrictions or regulations. If you are unsure if we can ship to your country, please contact us before placing your order.
Order Processing Time: We process orders as quickly as possible, typically within 1-2 business days. However, during peak seasons or holidays, it may take up to 3-5 business days for us to process your order.
Shipping Address: Please make sure to provide a valid shipping address during the checkout process. We are not responsible for packages that are lost or returned due to incorrect or incomplete shipping information.
Order Tracking: Once your order is shipped, we will provide you with a tracking number so you can track your package’s journey. Please note that tracking information may not be available immediately, and it may take up to 24-48 hours for the carrier to update the tracking information.
Order Delivery: Once your package arrives at its destination, the carrier will attempt to deliver it to the shipping address you provided. If no one is available to receive the package, the carrier may leave a notice or attempt to deliver the package at a later time. Please make sure to check your tracking information regularly to ensure timely delivery of your package.
Damaged or Lost Packages: We take every precaution to ensure your package arrives in good condition. However, in the rare event that your package is lost or damaged during shipping, please contact us immediately, and we will work with the carrier to resolve the issue.
We hope this shipping and delivery policy provides you with the necessary information for a smooth and worry-free shopping experience. If you have any questions or concerns, please do not hesitate to contact us. We are here to help!