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- With Handrails: YES
- Style: Modern Chinese
- Model Number: yx003
- Size: 47*98*60
- Folded: Yes
- Appearance: Modern Style
- Style: Rocking Chair
- Origin: Mainland China
- Type:: Bamboo Rocking Chair
- Whether to install:: Fold and install
- Features:: foot massage rocking chair
We understand that sometimes a product may not meet your expectations or there may be unforeseen circumstances that require a return or refund. We want to make the process as easy and transparent as possible. Here is our detailed return and refund policy for Domestic & international orders:
Return Eligibility: To be eligible for a return, the item must be unused and in its original packaging with all tags and labels attached. We do not accept returns for products that have been assembled, used, or damaged by the customer.
Return Procedure: To initiate a return, please contact our customer service team within 10 days of receiving your order. We will provide you with instructions on how to return the product. Please note that the customer is responsible for the return shipping cost.
Refund Eligibility: Once we receive the returned item and confirm its eligibility for a refund, we will issue a refund to your original payment method. The refund amount will be the total purchase price minus the shipping cost and any customs fees or taxes paid by us on your behalf.
Refund Timeframe: Refunds are processed within 5-7 business days of receiving the returned item. Please note that it may take up to 10 business days for the refunded amount to appear on your account, depending on your bank’s processing time.
Exchange: We do not offer direct exchanges for international orders due to the shipping cost and logistics involved. If you would like to exchange a product, please initiate a return and place a new order for the desired product.
Damaged or Defective Products: If your product is damaged or defective upon receipt, please contact us within 48 hours of receiving the item. We will provide instructions on how to return the product for a refund or replacement.
Return Shipping Address: Please make sure to ship the product to the correct address provided by our customer service team. We are not responsible for products that are lost or damaged during return shipping.
Refusal of Delivery: If you refuse to accept delivery of a product for any reason, we will issue a refund minus the shipping cost and any customs fees or taxes paid by us on your behalf.
Non-Returnable Items: We do not accept returns for custom-made or personalized products, clearance items, or products marked as non-returnable.
Change of Mind: If you change your mind about a purchase and would like to return the product, we will issue a refund minus the shipping cost and any customs fees or taxes paid by us on your behalf. However, please note that the customer is responsible for the return shipping cost.
We hope this return and refund policy provides you with the necessary information for a hassle-free shopping experience. If you have any questions or concerns, please do not hesitate to contact us. We are here to help!
We are committed to providing our customers with the best value for their money. That's why we sell our products on fair market pricing. Our pricing strategy takes into account the cost of production, market demand, and competition to ensure that our products are sold at a price that is both fair and reasonable. This approach benefits our customers as they can be confident that they are paying a fair price for high-quality furniture. We regularly conduct market research and analyze sales data to determine appropriate pricing for our products. Our goal is to provide our customers with the best value for their money, without compromising on quality. We believe that fair market pricing helps maintain balance in the market and promotes healthy competition. We believe in transparency and honesty in all our business dealings. That's why we are proud to sell our furniture on fair market pricing, ensuring that our customers always get the best value for their money. So, whether you are looking for stylish home decor or functional office furniture, you can trust us to provide you with high-quality products at fair prices.